SHIPPING & RETURNS

SHIPPING POLICY

Sourcecart has nationwide free shipping on select orders. Majority of our orders are shipped within 2 to 3 days from the confirmation of your order and delivered within 3 to 7 working days. We handle our shipping through leading courier services in the country and your orders can be tracked online once it is shipped. We will make best efforts to ensure accurate delivery of your products in good condition.

It is to be noted that the above mentioned number of days are only tentative timelines and we shall not be obliged to deliver the products within the timelines mentioned above. However, we shall make our best efforts to deliver your orders within the above mentioned timelines. In the rare event that we are not able to ship your order completely within 7 working days of the order, please write to us in the contacts section and we will get back immediately.

 

On receipt, if it is noticed that the external packing of the consignment is damaged or tampered with, customers are requested to verify the quality/quantity of the products against the invoice, before accepting the package from the courier agency. In case of any discrepancy is noticed in the packet, customer can either refuse to accept delivery or accept delivery only after putting suitable remark on the proof of delivery. In such cases, the customer is requested to contact us or email us at intimating us on the issue.

RETURN & EXCHANGE POLICY

We are committed to provide our customers complete satisfaction. We strive to enhance the shopping experience of our customers, while providing the best quality products. In order to ensure the same, we are always ready and willing to go the extra mile for our customers.

In case you are unsatisfied with the product received, we request you to contact us or you can write to us at  and we shall revert back to you at the earliest.

 

Please note, we will accept returns only based on the following conditions:

  • The product(s) should be purchased only from  and not from any other retailer be it online or offline.

  • Return request should be raised within 7 days from the date of delivery.

  • Product(s) should be unused (other than fit trial) and unwashed.

  • There should be no stains, marks, stitches or holes in the product(s) caused by the consumer.

  • All the tags and original packaging should remain intact and should be sent along with the product(s).

  • Original Invoice shall be returned with the product(s).

  • Product(s) should reach us in sellable condition.

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